What are Cookies?

Cookies are text files containing small amounts of information, often including a unique identifier, which are downloaded to your computer when you visit a website - if your browser preferences allow it.  Cookies are then accessed by the originating website on each subsequent visit.  Cookies are useful because they allow a website to recognise a user’s computer.


Why we use cookies on our website?

The cookies we use are there to allow us to perform the services you require and to assist us in providing a better website for our users.   Details on they type of cookies we use are provided below.


Our legal obligation to you.

By law, we need to inform you about what cookies we use to operate this website and why.  In addition, except for any ‘strictly necessary cookies’ (see below for information on what we mean by ‘strictly necessary cookies’), we need your permission before downloading cookies onto your device. 


How you can control the cookies we use?

When you first visit our website, a pop up box will appear that will explain what cookies we use and why. You will be asked to provide your explicit consent to the use of cookies and except from ‘strictly necessary cookies’, you are free to chose which cookies we use. We record your consent as the legal basis for processing any personal data collected through cookies, such as your computers IP address.

You can withdraw your consent and change your preferences on our website at any time by going into our “settings” option and updating your cookie permissions.  You can also amend your settings through your browser.  Please be aware that most browsers accept cookies automatically however if you wish to update your cookies settings through your web browser, you can do so through the help function in your preferred browser. This should provide you with the correct information regarding what cookies are enabled/disabled. Some browsers provide helpful cookie guides:

Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.

Please note that if you block the use of essential cookies then there may be certain circumstances where this will affect the functionality of our website and could potentially impact your experience.


What cookies do we use?

The cookies on this website have additionally been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie Guide: 

Category Description
Strictly necessary cookies These cookies are essential for the operation of our website. They include, for example, cookies that enable a user to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
Analytical/Performance cookies These cookies allow us to recognise and count the number of visitors and collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. These cookies help us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 
Functionality cookies These cookies allow the website to recognise you when you return to our website and provide enhanced, more personal features.
Targeting/advertising cookies These cookies record your visit to our website, the pages you have visited and links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


Cookies used on our website 

Cookie Name  Cookie Description  Cookie Classification Cookie Behaviour (intrusion level)
[cookie name] [description of the purpose for which the cookie is used]  [cookie classification]  [cookie behaviour] 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies and you can control these via your browser.